STORE POLICY

Customer Care

At Intelligence Beaute Cosmetics LLC, we are committed to delivering exceptional customer service. Our team is here to make your shopping experience enjoyable and seamless, whether online or in-store.

Returns and Exchanges
Items may be returned within 30 days of purchase with the original receipt. All returned products must be unused, in their original packaging, and in resellable condition. For health and safety reasons, opened or used beauty products, such as makeup, skincare, and haircare, cannot be returned. Exchanges are available for items of equal or lesser value, as long as the product is in its original condition and returned within 30 days. If a product is defective, please contact us within 14 days for an exchange or return.

Shipping
We process all orders within 2-3 business days. Orders placed over weekends or on holidays will be processed the following business day. Shipping rates depend on the destination, and expedited shipping options are available. International shipping is offered to select countries, with any applicable customs fees or duties being the responsibility of the customer.

Loyalty Program
We value our customers and offer a loyalty program where you can earn points with every purchase. These points can be redeemed for discounts on future orders. Customers can sign up in-store or online.

Payment Options
We accept major credit cards, debit cards, PayPal, and Apple Pay. Cash is also accepted for in-store purchases.

Privacy and Security
We prioritize your privacy and security. All personal information is kept confidential, and transactions are encrypted to ensure a safe shopping experience. We do not share customer data with third parties.

Safety and Hygiene
We maintain high safety and hygiene standards in our store. Testers are regularly sanitized, and in-store consultations follow strict hygiene protocols to ensure the well-being of all customers.

Store Hours
We are open Monday through Friday from 10:00 AM to 7:00 PM, and on Saturdays from 11:00 AM to 6:00 PM. The store is closed on Sundays.

Contact Us
For any questions, concerns, or feedback, please reach out to us via phone or email. You can contact us by phone at (415) 529-6841 or by email at concierge@intelligencebeaute.com.

By shopping with Intelligence Beaute Cosmetics LLC, you agree to adhere to our store policies. Thank you for choosing us for your beauty needs.

Privacy & Safety

At Intelligence Beaute Cosmetics LLC, we are committed to protecting your privacy and ensuring a safe online experience. We collect only the necessary personal information to process your orders, provide customer support, and enhance your shopping experience. This information is kept confidential and is never shared with third parties without your consent.

All transactions on our website are secured with encryption technologies to safeguard your payment details. We also implement security measures to protect your data from unauthorized access or breaches.

For further details on our privacy and security practices, please refer to our full privacy policy on our website. Your trust is important to us, and we are dedicated to keeping your online interactions safe and secure.

Wholesale Inquiries

Intelligence Beaute Cosmetics LLC is proud to offer wholesale opportunities to select retailers and partners. If you are interested in carrying our products, we would love to collaborate with you. To inquire about wholesale pricing, minimum order quantities, and other details, please reach out to us via email at concierge@intelligencebeaute.com.

Please include your business name, contact information, and a brief description of your store or business. Our team will respond promptly with more information about becoming an authorized retailer of Intelligence Beaute products.

We look forward to partnering with you!

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments